Selection Techniques

 Selection Techniques

Selection is the process of picking individuals who have relevant qualifications to fill vacant vacancies in an organization (Kumar & Gupta, 2014).  Organizational results are improved by better recruiting and selection practices (Kumari, 2012). The goal of selection is to determine a candidate's suitability by estimating how well they will perform in a given position (Armstrong & Taylor, 2014). According to the Kumari, (2012) Selection is much more than just choosing the best candidate, it is an attempt to strike a happy balance between what the applicant can and wants to do and what the organization requires.

There is no doubt that employees' experience, qualities, educational background, attitudes, behaviors, and personality play a significant role in achieving organizational success goals. Failure to achieve those goals can be caused by a lack of qualified personnel (Memon, et al., 2018). Therefore the task of selection is one of the most important decisions that HR managers/specialists need to make (Yu-Ru, 1999).

Daft, (2012) states several selection devices are use for assessing applicant qualification and the most frequently used are,

Ø  Application form

Ø  Interviews

Ø  Employment test

Ø  Assessment center

Ø  Online checks

 Application form

Applications used to select potential applicants which contain written documentation that can be used to decide whether a candidate meets basic job requirements (Sunday, et al., 2015). It is used to collect information about the applicant’s education, previous job experience, and other background characteristics (Daft, 2012). The application form is not only the basis for selection; it is also an important document in an employee's personnel file and has legal significance in the employment contract (Yu-Ru, 1999).

Interview

In almost every work category and in almost every organization, the interview is used as a selection tool (Daft, 2012). The goal is to obtain information about candidates that will allow a prediction of how well they will do on the job to be made, and thus a selection decision to be made (Armstrong & Taylor, 2014). Sunday, (2015) states the interview used to compare information on the application, and usually allow a chance to discuss the job face-to-face; the interviewer can ask questions, but so can the applicant as well. According to the Armstrong & Taylor, (2014) study, the interviews are divided into two types,

Structural Interviews: The structural interview is built on a predetermined framework that includes predetermined questions (Armstrong & Taylor, 2014). According to Daft (2012) structured interviews use a set of standardizes questions that are asked of every applicant so comparison can easily be made. This may include,

a). Biographical interviews - that inquire about a person's previous life and work experience.

b). Behavioral interviews - that asks people to describe how they completed a specific task or dealt with a specific problem.

c). Situational interview - that asks participants to describe how they would handle a hypothetical situation.

Unstructured Interviews: According to Armstrong (2014) Unstructured interviews are simply a general conversation in which the interviewer poses a few questions that are important to what he or she is looking for, but with no particular goal in mind other than to get a general image of the candidate as an individual which  include non-specific, often random questions. Also, the interviewer determines the questions to be asked, and there are no agreed-upon standards for evaluating an applicant's performance during the interview (Pulakos, 2005).

Employment test

Employment assessments are used to asses work abilities, personality traits and written intelligence, aptitude; they must be reliable and valid (Sunday, et al., 2015). Employment test includes cognitive ability test, physical ability test, personality inventories, and other assessments (Daft, 2012). According to Armstrong, (2012) psychometric test is also a measuring instrument. Psychometric means mental measurement of candidate.  It tests intelligence or personality of the applicant. Other type of employment test are aptitude and ability test.

a). Psychometric test

Psychometric testing is a selection tool that actually measures cognitive abilities and behaviors of the candidates that are essential for the future job performance. Organizations rely on the results of these tests to take the major decisions for hiring and sometimes promoting as well (Memon, et al., 2018). According to Yu-Ru, (1999) psychometric tests are generally divided into two categories. Those are cognitive test and personality test.

Ø  Cognitive test

Assessing attributes such as general intelligence, spatial ability, and numerical ability of the candidate (Yu-Ru, 1999).

Ø  Personality test

Personality tests attempt to assess the personality of candidate in order to make prediction about their likely behavior in a role (Armstrong & Taylor, 2014).

According to Daft, (2012) Physical ability test that help to measure candidates qualities such as strength, energy, and endurance. This is more important if the job positions that involve more in physical tasks.

Assessment centers

An assessment center is a special program of tests, work simulation situations, exercises, and interviews designed to measure and assess a wide range of different abilities, skills, behavioral characteristics, and potential required for organizational job performance (Yu-Ru, 1999). Assessment centers are typically used to select individuals with high potential for managerial careers (Daft, 2012)

Online Checks

This is one of the newest ways of evaluating whether a candidate is right for the company is by seen what the person has to say about him or herself on blogs and social networking sites (Daft, 2012). This process, in which employers engage into practice of researching for candidates' online presence and all information related from other, non-formal and unconfirmed second sources via Internet. Furthermore, social media platforms (i.e. Facebook, LinkedIn) are often used by employers to verify information that has been provided by candidates to gain access to additional information about applicants in order to complement other information found on resume or during interviews (Marinov, 2017).

 With relate to the organization I am working the organization utilizing blend of the above techniques to select best suitable candidate to the firm. Evaluation starting from the application forms and after screening the application company invites successful candidates for the written exam to assess the work abilities, personality traits and written intelligence and aptitude. The success applicants will call for interview. The interview is mainly structured with standardize questions including biographical, behavioral and situational questions to assess the candidates performances in the each area. Then most suitable candidate will be selected.

Reference

Armstrong, M. & Taylor, S., 2014. ARMSTRONG’S HANDBOOK OF HUMAN RESOURCE MANAGEMENT PRACTICE. s.l.:s.n.

Daft, R. L., 2012. New Era of Management. 10 ed. s.l.:Cengage Learning Products LTD.

Kumari, N., 2012. A Study of the Recruitment and Selection process: SMC Global. Industrial Engineering Letters, Volume 02.

Kumar, S. & Gupta, A. K., 2014. A Study On Recruitment & Selection Process With Reference. 13 November.

Marinov, L., 2017. Understanding cybervetting in the context of recruitment agencies in Croatia. USE OF INTERNET SEARCHES IN RECRUITMENT AND SELECTION PROCESSES.

Memon, M., Ahmed, F., Muhammad, A. Q. & Noor, A. B., 2018. EFFECTIVENESS OF PSYCHOMETRIC TESTING IN RECRUITMENT PROCESS. Journal of Organizational Behavior Research, 30 03.03(01).

Pulakos, E. D., 2005. Selection Assessment Methods. s.l.:SHRM Foundation.

Sunday, A. O., Olayaniyi, D. E. & Mary, F. O., 2015. THE INFLUENCE OF RECRUITMENT AND SELECTION ON ORGANIZATIONAL PERFORMANCE. International Journal of Advanced Academic Research - Social Sciences and Education.

Yu-Ru, H., 1999. RECRUITMENT AND SELECTION AND HUMAN RESOURCE MANAGEMENT IN THE TAIWANESE CULTURAL CONTEXT. s.l.:Plymouth Business School.

Comments

  1. Agree with your point. A process of choosing the correct individuals with relevant qualifications to fill the job in an organization is defined as a process of selection and it is also an attempt to balance the happiness between what the applicant can and what the applicant wants to do and what the organization actually expects thus selecting the right employee is important for performance, cost and legal aspects (S.Kumar & A.K.Gupta,2014).

    ReplyDelete
    Replies
    1. Very correct Pernalla. selection define in many ways. Otoo, et al., (2018) defined selection as “the process of trying to determine which individuals will best match particular jobs, taking into account individual differences such as potentials an applicant could bring on board.

      Delete
  2. I agree with your argument. The objectives of the selection process are to get the right individual to the right job, establish and maintain a good image as an organization, and maintain the selection process as cost-effective as possible (Gamage, 2014). Selecting the right person can be difficult, but in the end, the organization’s reputation is held by the people it employs (Henry and Temtime, 2009).

    ReplyDelete
    Replies
    1. Very true Nivethini. Employees as Brand Ambassadors an Organizations reputation held by people it employs. The role of the employee within the modern workforce is now more important than ever before. While they still must take on traditional roles whatever their part is, the employee also needs to become a brand ambassador to convey the value of a service or product of the company to the customer (Frank M. Waechter, 2017). In brand-centric organizations, the person-brand fit is another requirement that needs to be fulfilled in staffing decisions which reflects a strong congruence between personal values and brand values (Al-Shuaibi, et al., 2016).

      Delete

  3. Indeed, employee selection will decide the future of the organization as the selection process should be able to pick the best candidates who would reach the common goals of the organization. The aim of selection is to assess the suitability of candidates by predicting the extent to which they will be able to carry out a role successfully. It involves deciding on the degree to which the characteristics of applicants in terms of their, competencies, experience, qualifications, education and training match the person specification and then using this assessment to make a choice between candidates (Armsrtrong,2014).


    ReplyDelete
    Replies
    1. Very True Gagana, Employers evaluate applicants' characteristics during the selection process in order to determine the fit between the job and the applicant's characteristics (Daft, 2012). If a company's success is ultimately determined by its employees, who have the necessary skills, work-related values and attitudes, and motivation to achieve organizational goals, then selecting employees is one of the most important decisions that HR managers/specialists must make (Yu-Ru, 1999).

      Delete
  4. Agreed Sachith, Selecting the best-fit employee is like 'searching for the sharpest needles – in a pile of needles. Without a good process, you’ll likely get poked a few times' (Bobinski 2012 as cited in Rozario, 2019). Therefore it is extremely important for employers to have a set framework with enough data to base their selection criteria upon without any bias (Okusanya amd Oseji, 2012).

    ReplyDelete
    Replies
    1. Very correct Arjun, Sunday (2015) states a good selection requires a methodical approach to the problem of finding the best matched person for the job selection process.

      Delete
  5. Adding to that the effective selection method will meet objectives of both the organization and the candidates. Organization desire to acquire the productive employees while individuals expect to find the job that suit for their demand and personality. Therefore it is important choose the correct selection method for identify the business need and right talent (Juhasz, 2010).

    ReplyDelete
    Replies
    1. Very true Chanaka. By using the right selection methods one can ensure that the candidate not only has the right skills for the job, but also possesses the right personality to fit into the existing organizational culture. Once that “right” person has been employed, it is crucial that he or she chooses to stay in the company and is given the right incentives to do so. Here, employee retention comes into play, which is where focus must be placed in order to keep skilled and valued employees. If employees leave it incurs the costs of going through the recruitment and selection process all over again (Jin & Quader, 2011).

      Delete
  6. Yes Schithra , And further The problem with interviews is that they are often inadequate as predictors of performance – an hour’s interview may not cover the essential points unless it is
    carefully planned and, sadly, the general standard of interviewing is low (Armstorng,2006). so this can be over come by having a stretchered interviews.

    ReplyDelete
    Replies
    1. Very true Duminda. According to Ullah, (2010) ‘Interview’ has emerged as a popular method of employee selection. The primary objective of interview is to find out the right candidate for right position. It requires a well-structured interview that produces more reliable and valid information for selection than an unstructured interview. A well- structured interview can be best described in terms of ‘3D’: Development, Discussion, and Decision. A systematic approach of conducting an interview should consist of these ‘3D’ that will increase the reliability and validity of the interview.

      Delete
  7. Sachitha, Organizational performance depends on the approach the organization uses to recruit and select employees. Sarkar and Kumar (2007) metioed an overall recruitment model that emphasized the importance of the entire recruitment process and the interdependence of its components.

    ReplyDelete
    Replies
    1. Exactly Harsha, recruitment and Selection are vital processes for a successful organization, having the right staff can improve and sustain organizational performance (Sunday, et al., 2015).

      Delete
  8. Sachitha,work sample test are one of the selection technique that can be used in the selection process, there are some advantages & disadvantages, this need to be done when the candidate expected to know how to accomplish the job prior to the job entry(Pulakos,2005).

    ReplyDelete
    Replies
    1. Agreed with you Sandun. A work sample test is a test in which the applicant performs a selected set of actual tasks that are physically and/or psychologically similar to those performed on the job” (Rodrigues & Rebelo, 2009). It can be utilized as a selection tool in order to capture best talent to the company.

      Delete
  9. Agree with you. According to Armstrong, M.(2006), the competencies used for recruitment and selection purposes should meet the following criteria:
    ● They should focus on areas in which candidates will have demonstrated
    their competency in their working or academic life – eg leadership, teamwork,
    initiative.
    ● They are likely to predict successful job performance, eg achievement motivation.
    ● They can be assessed in a targeted behavioral event interview in which, for
    example, if team management is a key competence area, candidates can be asked
    to give examples of how they have successfully built a team and got it into action.
    ● They can be used as criteria in an assessment centre

    ReplyDelete
  10. Agreed with you and like to add, In order to meet the modern competitive markets and changing business environment, these changes require competent human resources to support it and this can only be met through effective recruitment, selection and retention process (Samwel, 2018).

    ReplyDelete
    Replies
    1. Agreed with you Eranda. Barney (1991) suggests that sustainable competitive advantage is attainable when firms have a human resource pool which cannot be imitated or substituted by rivals. According to the Resource-Based view, firms should constantly evaluate their workforce to ensure that they have the right people with the right skills in the right places to ensure sustained competitive advantage. Thus, in order to be differentiate and gain competitive advantage, the companies need to be very careful with the recruitment and selection process (Ekwoaba, et al., 2015).

      Delete

Post a Comment

Popular posts from this blog

Methods of Recruitment

External Recruitment Sources

Positives and Negatives of Recruitment Sources